Complaints and Feedback Mechanism Officer
Published Date: December 23, 2024 | Deadline: 02/01/2025
The CFM Officer at NRC Palestine will oversee the documentation, reporting, and management of community feedback and complaints within the Community Feedback Mechanism (CFM) system. Responsibilities include classifying cases, tracking feedback, conducting field visits, and generating reports on trends and program accountability. The officer will support the implementation of the CFM work plan, ensuring it is responsive and accessible, while engaging with communities and assessing feedback channels. Ideal candidates will have 2+ years of experience in NGOs, data management, and CFM systems, with strong analytical and communication skills.
This entry is published on NRC.
